We all have questions. Some questions get asked more than others. Below we have answered some of the most often-asked questions about our collection of seating.

Freight, Shipping and Tracking Information

Lead time for Holsag products?
Standard lead time is 4 - 5 weeks to leave the factory plus time in transit.  At times, our lead-time may be shorter than the standard, although occasionally lead times may be extended due to unforeseen circumstances beyond our control.  Please be assured that every effort is made to produce your product as quickly and efficiently as possible while maintaining our high standards for quality.

How much will the freight cost to ship my order?
Please contact your dealer for this information.

How can I get tracking information for my order?
Please contact your dealer for this information.

Upholstery and Fabric Information

How much fabric/vinyl is needed for Holsag products?
The amount of material required depends on the type of chair, the type of fabric/vinyl, the pattern and the quantity of chairs/barstools ordered. We are happy to calculate that for you.  Please contact us for details.

What is the difference between sherpa and shire fabric?
Sherpas are solid colours and Shires are multi-colored. That's the only difference.

Is leather available for seats on Holsag products?
Our leather is only available for the Lizzy and Omega chairs. We will upholster seats in leather if it is supplied by the customer as a C.O.M.  If it is shipping from the USA to us, import fees will apply at the cost of the customer.

Holsag also has a variety of vinyls that may be suitable for your order instead of leather. Please see our vinyl selection on our web site.

C.O.M. Material
We are happy to give you the yardage required for your order.  Please contact us for that information as it based on type of chair, quantity ordered as well as the fabric choosen.  Fabric Duty and Importing fees will be applied if the material ships to us from the USA.

Holsag Chair and Barstool Information

What is the type of wood used for Holsag chairs and barstools?
All of our wood chairs and barstools are made from 100% European beech hardwood.

Can all the stools be cut down?
Yes. To a minimum of 24".

Is there an extra cost to cut stools down?
No. There is no extra cost.

Is there an extra cost for the specialty/bright colors?
No. There is no extra cost.

Can Holsag match a custom stain?
Yes we can.  A custom matching fee may apply.   The matching of a custom stain may take up to 5 business days.

Where can I get pricing for Holsag products?
We sell our products through dealers.  Please call Holsag or e-mail us at sales@holsag.com to be directed to a dealer close to your location for pricing information. We will be more than happy to help you.

General Inquiries?
For general inquiries or product information, please contact us at info@holsag.com

Holsag Canada

Where are you located?
Holsag Canada is located in Lindsay, Ontario Canada.